Effect Of Conflict Management Training Program On Organizational Commitment And Structural Empowerment

ELGamal, Heba Gamal; Ahmed, Nagwa; Kassem, Awatef

doi:10.21608/mnj.2023.320377

Effect Of Conflict Management Training Program On Organizational Commitment And Structural Empowerment

Document Type : Original Article

Authors

¹ nursing administration department ,faculty of nursing,kafrelsheikh university,kafrelsheikh ,kafrelsheikh

² Nursing Administration, department , Faculty of Nursing, Kafrelsheikh University, Egypt

³ Nursing Administration, department , Faculty of Nursing, Mansoura University, Egypt

10.21608/mnj.2023.320377

Abstract

Background: Conflict management has positive consequences within the organization like organizational commitment
and structural empowerment improvement. It aims to maintain conflict to encourage staff nurses to be innovative. Aim:
The study aimed to assess the effect of conflict management program on organizational commitment and structural
empowerment. Method: A quasi- experimental design was used and the study was conducted on 64 staff nurses working
at Kafrelsheikh University Hospitals using three tools as: Conflict management, organizational commitment, and
structural empowerment questionnaires Results: There was statistically significant improvement in all dimensions of
staff nurses' opinions related to conflict management, organizational commitment and structural empowerment
immediately post the program and post 3 months of the program implementation. The total score of staff nurses' opinions
about conflict management, organizational commitment and structural empowerment increased from pre the program
phase to immediately post the program with slightly decrease to after the program but still higher than pre program
significance. Conclusion: There was statistically significant correlation between conflict management, organizational
commitment, and structural empowerment questionnaire at all program phases. Recommendation: It is recommended
that conflict management training program should be held for all hospital personal especially nurses who tolerate more
problems and stress.

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