SELF ESTEEM, EMOTIONAL INTELLIGENCE AND CONFLICT MANAGEMENT PRACTICE OF ACADEMIC STAFF, FACULTY OF NURSING, MANSOURA UNIVERSITY.

Elsayed, Wessam; Elsayed, Reda; Hamed, Warda

doi:10.21608/mnj.2017.176402

SELF ESTEEM, EMOTIONAL INTELLIGENCE AND CONFLICT MANAGEMENT PRACTICE OF ACADEMIC STAFF, FACULTY OF NURSING, MANSOURA UNIVERSITY.

Document Type : Original Article

Authors

¹ Nursing Administration Department ,Faculty of Nursing, Mansoura University, Egypt)

² Psychiatric Nursing and Mental health department, faculty of nursing, Mansoura university, Egypt

10.21608/mnj.2017.176402

Abstract

Background: Experiences in a personnel life are the most important source of self-esteem, emotional intelligence and conflict management development. The positive or negative life experiences one has, creates attitudes toward the self which can be constructive or can be unfavorable which in turn reflects on levels of self esteem, emotional intelligence and also conflict management. Aim: Study aimed to assess level of self esteem, emotional intelligence and conflict management of academic staff, faculty of Nursing, Mansoura university. Methods: Descriptive co relational design .Sample included all academic staff at faculty of Nursing, Mansoura university. Total number of academic staff were 118.There are three tools used in data collection. Self esteem questionnaire, Emotional intelligence questionnaire and Conflict management questionnaire Results: The most of the studied sample had moderately self esteem (70.3%) while the least had high self esteem(6.8%), (84.7%) of them had highly level of emotional intelligence and also, (76.3% ) had a highly level of conflict management Conclusion: There was no significant relationship between academic staff level of self esteem and conflict management but, there was a significant positive correlation between total scores of both emotional intelligence and conflict management Recommendation: Encourage open discussion and effective communication between academic staff and administrative authority so that all academic staff get the right information at the right time to manage misunderstanding and conflict.

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